SHIPPING PROTECTION
SHIPPING PROTECTION
In stock
FAQs
How to contact us?
For order-related questions, contact us through the platform you ordered from (TikTok Shop, Amazon, or our website).
For website orders, please email support@ekkovsn.com
When will my order ship?
Orders are usually processed and shipped within 1 to 2 business days. During major launches, sales, and holidays it may take up to 5 business days to ship out.
Do you ship internationally?
We currently only ship within the United States through our website. If you're located in Canada or Mexico, you can find Ekkovision products on Amazon.
Which shipping carriers do you use?
We offer USPS Ground Advantage (5 to 7 business days) and UPS Home Delivery (1 to 5 business days). The shipping timeline starts after your order has been processed.
How do I track my order?
We offer USPS Ground Advantage (5 to 7 business days) and UPS Home Delivery (1 to 5 business days). The shipping timeline starts after your order has been processed.
What is Shipping Protection?
At checkout, you’ll see the option to add package protection with SavedBy. This covers lost, stolen, or damaged packages. If you decline it, you’ll need to handle any claims directly with USPS or UPS.
Need more details?
For full terms and additional information, please visit our SHIPPING POLICY
