We offer international shipping to most countries, though some regions are currently restricted.

To check if shipping is available to your location, simply proceed through checkout. If your country is not eligible, the system will prevent the order from being completed.

We are continuously working to expand our international availability and appreciate your understanding.

Orders are processed daily on business days (Monday–Friday). Most orders ship within 1–3 business days after being placed.

Once shipped, delivery typically takes 5–7 business days, depending on the destination and carrier.

During major launches, sales events, or holiday periods, processing and shipping times may be extended. We appreciate your patience during these times.

Shipping costs and applicable duties/taxes for international orders are calculated and paid at checkout. The amount shown reflects what is charged by shipping carriers and destination countries, we do not control or profit from these fees.

Product availability may vary by country due to local regulations and shipping limitations.

At checkout, you’ll see the option to add package protection with SavedBy. This covers lost, stolen, or damaged packages. If you decline it, you’ll need to handle any claims directly with USPS or UPS.

We accept returns within 30 days of delivery for items that are unused and in their original packaging. Proof of purchase is required.

Please note that opened or used supplements are not eligible for return.

To request a return, please email support@ekkovsn.com with your order number and the reason for your return.

Once your request is reviewed and approved, we will provide a prepaid return shipping label along with further instructions.


Once your returned package has been marked as delivered, please allow 1–3 business days for us to process your refund. If you do not see your refund after this time, feel free to contact us for an update

For full details, please refer to our complete Refund Policy.

At this time, we do not process international returns for orders placed through our website.

Yes. All of our supplements are manufactured to follow strict quality and safety standards and are third-party lab tested. We prioritize ingredient transparency and product consistency to ensure you receive a safe, high-quality product.

For Third Party Test Results visit this Page

Some products may contain or be manufactured in facilities that process common allergens such as dairy, soy, gluten, eggs, nuts, or shellfish. Please review the ingredient label carefully before use. If you have severe allergies, we recommend consulting a healthcare professional before consuming any supplement.

Usage instructions are listed on each product label. For best results, follow the recommended serving size and directions provided. If you have any medical conditions or concerns, consult a healthcare professional before use.

Many supplements can be taken together depending on your goals. We recommend reviewing ingredient labels carefully to avoid exceeding suggested daily amounts. When in doubt, consult a healthcare professional.

Some products, including certain supplements and energy drinks, may contain caffeine or other stimulants. Please check the product label or description for exact ingredient details before use.

Some ingredients, such as glycerol or electrolyte blends, are naturally hygroscopic, meaning they can absorb moisture and clump over time. This does not affect product quality or effectiveness as long as the product is stored properly.

Some capsules may contain gelatin, while others are made from vegetarian sources. Please check the product label or contact our support team if you have dietary restrictions.